At “E Course Flix.com (https://ecourseflix.com ) a website of SAMAKALAN ACCADEMY”, we are dedicated to delivering top-class education that aligns with the expectations of our learners. Ensuring your satisfaction with our courses is our priority, and this Refund Policy outlines the terms and conditions regarding refunds for our courses.

Course Previews and Curriculum:
We recognize the importance of making an informed decision before enrolling in a course. Hence, we provide accessible “Course Previews” and “Course Curriculum” videos for every course on our website. We encourage you to review these materials thoroughly to gain a comprehensive understanding of the course content before making a commitment or enrollment.

Refund Eligibility:
We offer a 100% refund if you make a refund request within two hours of enrolling in a course. To be eligible for a refund, the following conditions must be met:
2.1 Timely Refund Request: Submit your refund request via the email address ecourseflix@gmail.com within two hours of your registration or enrollment.
2.2 Course Curriculum: If the instructor hasn’t covered the course curriculum as described or you mistakenly selected the wrong course, you may request a refund.

Refund Request Process:
To request a refund, follow these steps:
3.1 Send an Email: Send an email to ecourseflix@gmail.com with the following details:
– Your name
– Course name
– Date of enrollment
– Reason for requesting a refund
3.2 Review and Response: Our support team will review your refund request and respond within 72 hours, requesting additional information if necessary.
3.3 Refund Approval: If approved, you’ll receive a confirmation email.

Refund Processing:
If your refund request is approved:
4.1 Refund Timeframe: Refunds will be processed within 15 days of approval.
4.2 Refund Method: Refunds will be issued using the original payment method.

Non-Refundable Items:
Refunds are only applicable to the course enrollment fee. If you have downloaded any resources from the course, your refund request won’t be accepted.

Contact Us:
For questions, concerns, or further assistance on our Refund Policy, please contact us at ecourseflix@gmail.com .

We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the updated version on our website.

Last Updated: 01 January 2024